True Tone Tint & Detail | Comprehensive Service Terms

 

Terms of Use

Last Updated: May 6, 2025

Welcome to www.truetonetint.com (the "Website"), operated by True Tone Tint and Detail ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our Website, as well as any services, including window tinting, auto detailing, or related offerings (collectively, the "Services"), provided by True Tone Tint and Detail. By accessing our Website or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Website or Services.

1. Eligibility

You must be at least 18 years old to use our Website or Services. By using our Website, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

2. Use of the Website

a. Permitted Use:

You may use the Website to browse information about our Services, request quotes, book appointments, or contact us. You agree to use the Website only for lawful purposes and in accordance with these Terms.

b. Prohibited Conduct:

You agree not to:

  • Use the Website in a way that violates any applicable federal, state, or local laws.

  • Attempt to gain unauthorized access to our systems or networks.

  • Use the Website to transmit viruses, malware, or other harmful code.

  • Copy, reproduce, or distribute any content from the Website without our prior written consent.

  • Engage in any activity that disrupts or interferes with the Website’s functionality.

3. Services

a. Booking and Payment:

  • You may book Services through the Website, by phone (458-331-0321), or email (jose@truetonetint.com).

  • All bookings are subject to availability and our confirmation.

  • Payments for Services must be made in full at the time of service unless otherwise agreed. We accept payments via secure third-party processors, and you agree to provide accurate payment information.

  • Prices for Services are subject to change without notice, but confirmed bookings will be honored at the quoted price.

b. Cancellations and Refunds:

  • You may cancel or reschedule appointments by contacting us at least 24 hours in advance.

  • Refunds for Services are issued at our discretion and subject to our refund policy, available upon request.

  • We are not responsible for unsatisfactory results due to factors beyond our control (e.g., pre-existing vehicle damage, improper aftercare by the customer).

c. Service Warranties:

  • We provide limited warranties on certain Services (e.g., window tinting materials or workmanship), as specified at the time of service.

  • Warranties are void if you fail to follow our aftercare instructions or if damage results from misuse or accidents.

  • Contact us at jose@truetonetint.com for warranty claims.

4. Intellectual Property

All content on the Website, including text, images, logos, and designs, is owned by True Tone Tint and Detail or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

5. User-Generated Content

If you submit content to us (e.g., reviews, photos, or testimonials), you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and display that content for promotional or business purposes. You represent that you own or have the right to submit such content and that it does not violate any third-party rights.

6. Disclaimers

  • As-Is Basis: The Website and Services are provided "as is" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

  • Accuracy: While we strive to provide accurate information, we do not guarantee the accuracy, completeness, or reliability of content on the Website.

  • Service Outcomes: Results of our Services may vary based on vehicle condition, environmental factors, or other variables. We do not guarantee specific outcomes.

7. Limitation of Liability

To the fullest extent permitted by law, True Tone Tint and Detail, its affiliates, and their respective officers, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or Services. Our total liability for any claim will not exceed the amount you paid for the specific Service giving rise to the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless True Tone Tint and Detail and its affiliates from any claims, liabilities, damages, or expenses (including reasonable attorneys’ fees) arising from your use of the Website or Services, violation of these Terms, or infringement of any third-party rights.

9. Termination

We may suspend or terminate your access to the Website or Services at our discretion, including for violation of these Terms, without notice or liability.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Oregon, without regard to its conflict of laws principles. Any disputes arising under these Terms will be resolved exclusively in the state or federal courts located in Lane County, Oregon. You agree to submit to the personal jurisdiction of these courts.

11. Changes to These Terms

We may update these Terms periodically. We will notify you of material changes by posting the updated Terms on our Website with a revised "Last Updated" date. Your continued use of the Website or Services after such changes constitutes your acceptance of the revised Terms.

12. Force Majeure

We are not liable for any failure to perform our obligations under these Terms due to events beyond our reasonable control, such as natural disasters, strikes, or government actions.

13. Contact Us

For questions about these Terms or our Services, please contact us at:

True Tone Tint and Detail
285 Cap Ct Suite 4E, Eugene, OR 97402
Email: jose@truetonetint.com
Phone: 458-331-0321